manager cartman(?) is evil and rude. overheard her yelling at and berating what seemed to be their own employee in front of customers. how foul. this same employee however was so kind to me and very helpful with finding me the perfect labubu for my style. unfortunate they dont get the respect they deserve.
Love shopping at STC SHOWCASE, but I’ve been coming recently and started to hate coming in. There is a middle aged lady named Angela and she is very pushy. She does not know what personal space, she also has a really strong odour of cigarette which probably isn’t the best choice when the store brings in a lot of children. The other two gentlemen was very helpful, I believe his name was Av. He was super helpful, wasn’t pushy but very knowledgeable about all the products, convinced me to get warranty. Will for sure be back to see the guys again. Love this place!!!
I will never buy anything from this store again. I bought a Prime Ice pop flaver drink for $10 thinking it was something special. I just found the same drink at Circke K store for $3.50 This store is a complete rip off.
Manager Lucy and Assistant Manager Adam are extremely unprofessional and rude. Do not know how to talk to customers in person as well as over the phone. When making a return they expect you to return items that are not included in the box in my case a USB cable which is not provided by the manufacturer . There were 6 items in the box all 6 were returned but they were demanding for a 7th item which is a the USB cable. When I came home and checked again there was no USB so I called the stc location and the assistant manager Adam claims that he has the exact same item at home and it includes a USB cable and did raised his voice at me and was extremely rude. Basically saying that I am lying without saying that I am. I returned it at another location the assistant manager there confirmed that there was no USB she went above and beyond to help me. Scarborough Town centre should hire better candidates to be their managers and assistant managers who can handle escalations in a civilized manner. So if Lucy and Adam don’t know about the products that they sell maybe should at least check before jumping into conclusions to see if the customer is returning what is included in the package first before demanding cables that are not included. Will never visit this location or recommend it to anyone if there was an option to give negative stars I would do so.
Visited store last Saturday and did not get the name of the rep who helped my daughter and I. I was very impressed with his excellent service and his interactions with customers- helpful, patient, friendly and caring.
I made an order online and came to pick it up today. I felt the way the lady talked was unfriendly, like screaming both on the phone and outside. Really bad customer service. Never going back to this location again.
Nicely stocked store located in the Scarborough Town Centre. Great place to get unique items gadgets etc. Many items available at clearance prices. Very helpful and cheerful staff.
Showcase is a Canadian Home Goods Store based in Scarborough, Ontario. Showcase is located at Centre, 300 Borough Dr #102, Scarborough, ON M1P 4P5, Canada.
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