Amazing massage therapy center! The staff is very friendly and professional. The service was excellent, and the massage was extremely effective. I left feeling relaxed and refreshed. Highly recommended!
The massage was exactly what I needed. The pressure was just right, the atmosphere was very calming, and the service was professional. Highly recommended. Looking forward on my next appointment. ?
JC Spa and Massage turned out to be one of the most disappointing and upsetting experiences I’ve had with any service provider. They confirmed my appointment and quoted specific rates, only to raise the price by 30% when I arrived. It felt incredibly dishonest. And instead of taking responsibility, they blamed their own staff—saying their part-time receptionist “doesn’t know the policies or service rates.” That excuse was even more frustrating. If the person representing your business can’t provide accurate information, that’s a reflection of the business itself. It shows a complete lack of professionalism, consistency, and respect for customers’ time. This whole situation left me feeling misled and undervalued. If this is how they treat clients before the service even begins, I can only imagine what the actual service would be like. I wish I had paid closer attention to their other 1-star reviews, because they describe the same kind of careless, disorganized, and disappointing behavior. I walked away feeling frustrated, disrespected, and completely let down.
Went yesterday for a massage. Was greeted very nicely and talked through the paperwork. Then was led to the treatment room. Recieved an hour long massage which was soothing and was able to work out alot of the tightness. Would definitely recommend. Place was very clean and well kept. Service was amazing and they were friendly which made the experience that much better.
Honestly the best massage I've had in years!! Jian was so sweet to book me in last minute which I'm truly grateful for! She's very knowledgeable and knows how to identify and target problem areas. Such an amazing experience, will be back for future massages ?
Thank you Jian!!! It’s been a pleasure seeing you again!! I love my facials you give me, you give me your knowledge and honesty on what my skin Needs.
Got the massage and mani pedi package. Was very disappointed with the massage since the masseuse’s nails were too long and kept scratching me throughout the massage. It was not relaxing at all. The mani pedi was rushed and rough. It seemed like the person doing it was rushing since it was the end of their shift. My nail polish was smudged once I left since there wasn’t enough drying time. When I went to pay, I was also told the package was more than it was stated on the website after the appointment.
JC Massage & Beauty Spa is a Canadian Massage therapist based in Scarborough, Ontario. JC Massage & Beauty Spa is located at 121 Lebovic Ave, Scarborough, ON M1L 0J2, Canada.
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