I purchased a hopper and asked that it be delivered to my home address. Instead, Premium had it delivered to a postal outlet 2.5 miles away. I am confined to a wheelchair and this required me to wheel up an incline for 2.5 miles in the rain just to retrieve a part worth $10. Max said they had to ship it this was way to cover their ass for fraud. I paid for the part with a credit card how could there be fraud. I wanted to purchase a paintball marker but Max said they would not change their policy. Do not shop here!!!!
Awesome selection of products, and as knowledgeable a staff as you're ever going to come across for airguns of all types. The owner has more experience in this field than any other individual in the GTA if not Canada.
First experience was great. Second was not. Ordered in stock items and received an order confirmation same day. After 2 weeks and several attempts to reach out to Jeff, I was informed it was out of stock and I’d have to pay more once it was back in stock. When asked if original price (which was a confirmed order) could be honoured, I was ignored. I regret spending any money at this store. Jeff didn’t even have the decency to call me. I received text messages instead, even though another employee at the store said I would receive a phone call. Seems like a cowardly way to deal with things.
The owner was very friendly and knowledgable about all things Airsoft and had a good selection of equipment. He was truthful about what is just for show and what is practical and he spent a lot of time answering all questions we had. The owner’s St. Bernard dog is also adorable and friendly
Do not order from their website, Premium Paintball Products. I placed an order where my credit card was charged immediately and then heard nothing from them for over a month. I emailed numerous times with no response and tried to call the numbers listed on their website but one was out of service and another went to a housing company. I had to open a dispute through PayPal to get my money back and never did hear anything from them at any point regarding my order. They are either out of business, a scam, or have truly atrocious business practices. Avoid at all costs.
I do not recommend the site. I bought for 1600 and received my stock after 6 months of waiting and 25 messages to the company to receive my stock. this is the first time that I write a comment to a company because not only did I have to fight to receive my package so much that I had to ask my bank to cancel the invoice ... even afterwards 6 months it has 3 errors out of 6 items it is really unacceptable to have 50% of my order of errors. I try to contact them but as usual they don't answer ... they really do pathetic follow-ups
Pretty new to airsoft, so i didnt know much going in but Trevor (the staff working there) was super friendly and really helpfull. He was very patient with me and help pick out the right gear for myself. Prices here seems cheaper than most airsoft stores I’ve been to as well. Would definitely come back here with my friends and highly recommend you guys checking it out too. Not a perfect score for me because the store was kind of hard to locate on google maps. Had to ask people working around the area to help me out. Tl;dr superb staff, competitive pricing, hard to locate the store
Toronto Paintball & Airsoft Store is a Canadian Paintball store based in Scarborough, Ontario. Toronto Paintball & Airsoft Store is located at 63 Howden Rd, Scarborough, ON M1R 3C7, Canada.
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