Went over and above to explain my year, make and model of truck as there are two body styles in the same year. Waited 2 weeks and still got the wrong accessories.
A plus service! They squeezed me in to install a sway bar on my trailer the next day. Unfortunately when they started working on it they were concerned the bolts were seized and didn’t have time to do the install. Despite this they stayed open after close so I could pick up my trailer and the parts I bought to install. They even helped me hook up my trailer to make sure I was safe. They are a store that cares about the customer experience!
I rarely leave negative reviews, but my experience with Action Truck Accessories Scarborough has been unbelievably frustrating. I purchased window visors that flew off after about a year. Before buying, they assured me there was a “lifetime warranty” — whatever that means to them, because it clearly doesn’t mean support. I submitted a warranty claim almost 5 months ago and still haven’t received anything. Every time I call, they tell me the same thing: “We have them here, we just can’t find them. Let me check and call you back.” They never call back. I’ve physically gone to the store three times and called around ten times, only to get the same excuses. I’m not someone who usually complains, but no customer should have to go through this. It feels like once they have your money, the customer service disappears completely. If you’re buying something new, they’re quick to answer and help but the moment something goes wrong, they’re nowhere to be found. I completely give up , I could care less about getting them now, it’s not even about the money it’s the principle at this point. Do yourself a favour and take your business elsewhere. The lack of accountability and follow-through here is unacceptable.
Ordered some K&N supplies from their website and they were delivered by Purolator within a couple of days. They were well packaged and the free shipping was great. I will continue shopping at Action for my car-related needs.
Being the action car truck many times this summer have always been met by Kadeem. He’s always been polite, extremely helpful and fulfilled my request Very efficiently and I would definitely recommend them to anybody that needs help with her vehicle accessories
Worst Company , My boyfriend has been ordered roofrack , and booking an appointment.. They charged him and never installed the roof rack.. after 10 hours they didnt installation roof rack and They asked refund.. If you want wasting your time someone, Go ahead they are best profesional guy !!
Best customer service ever! Haroon and Ahmad helped me out very much in dealing with both of my trucks. Will definitely be coming back here for all my truck accessories!
Action Car and Truck Accessories - Scarborough is a Canadian Truck accessories store based in Scarborough, Ontario. Action Car and Truck Accessories - Scarborough is located at 1498 Midland Ave, Scarborough, ON M1P 3B9, Canada.
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