I’m a regular at Real Fruit in the STC food court, and I always have a great experience. Ella helped me this time, and she was so kind and super approachable you don’t hesitate to ask questions because she’s happy to answer, even if I repeat them. She really makes the experience enjoyable. Her coworker, Roi (if I got the name right), was also really friendly and welcoming, and you can tell he genuinely cares about customers. He was attentive and worked really well with Ella, which made the whole experience smooth and pleasant. You can really feel their positive energy and great teamwork. I ordered the strawberry banana drink, and it was perfectly made fresh and delicious. I really love their service. I’ll definitely keep coming back and would highly recommend this location.
So, I tried Real Fruit for the first time. All the fruits out front really caught my eye. Roi was the person helping me decide on a drink. What a great guy. So patient. Took the time explain the different options. Ella and Leila were so nice as well. The drink was so good, and they were so nice. I work in customer service as well, they were great with other customers that came while I was there. Thank you
One of the worst customer service experiences I’ve ever had. The server was extremely rude, impatient, and clearly uninterested in doing their job. No greeting, no courtesy—just attitude from the moment I walked in. When I asked a simple question about the menu, I was made to feel like I was bothering them. My husband he already gave a review but no response cause in your sense he wrote too much but that’s how he (The ROI) showed us no respect and made us so angry and ruined our beautiful day. It’s disappointing to see a place that sells “fresh” drinks but has such a bitter attitude toward customer. And I don’t know how the owner of this company takes all this things so easy. With so many bubble tea options around, there’s absolutely no reason to come back to a place where respect and basic customer service are clearly lacking. I won’t be returning and wouldn’t recommend this location to anyone who values polite service.Very bad customer experience.
Two locations in mall; one in food court and one on owner level in front of Walmart . We visited location in front of Walmart; they use self serve kiosks for ordering drinks; user friendly, fairly short wait time; ordered carrot, apple and watermelon juice and pomegranate with tapioca and lychee. Carrot mix juice was blended on spot and very good; pomegranate didn’t taste like real juice but was alright; would return to try other drinks. Would be great to see staff favourites or best seller identified to help with selection
Impressive selection of flavors and combinations to suit any cravings! I love how they blend real fruit chunks into their smoothies. My all time favorite is the mango one. Their service is was also impressively fast. Great customer service to their manager Angel. Keep up the good work, will definitely coming back for more. :)
I asked for extra mango chunks in my drink but still received the same standard amount. It felt like I paid for something I never got. The drink itself was watered down and lacked real fruit flavor. Very disappointing for a place that claims to serve “real fruit.” Not worth the money, I won’t be coming back.
My go-to location when I feel for a warm bubble tea or cold smoothie. Very efficient, organized, clean, and consistent. I once ordered a "Large" smoothie and was given a cup, which, realistically, should have been labeled as "XL".
Real Fruit Bubble Tea is a Canadian Bubble tea store based in Scarborough, Ontario. Real Fruit Bubble Tea is located at 300 Borough Dr K02, Scarborough, ON M1P 4P5, Canada.
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