ALI thank you for taking care of myself and my Bishop... you have excellent customer service and great discounts...Eaglesnest Community Church will continue to get all of our goodies at your location visit us sometime at 7255 Warden Avenue..... bless you always...
If I could put 0 stars... BUYER BEWARE! Started out fine, until I updated the phone (through settings). Which you kind of need to do. He sold my mother a phone that he claimed had a warranty. It crashed. I went in and we upgraded for an additional $200. And yet another screen protector and case. SAME THING HAPPENED. He sends me to Samsung. I SPENT 3 HOURS THERE. They diagnosed motherboard issues and said the phone needed replacing. Went back to him and he exchanged the phone but blamed me saying I must have corrupted it. Yet another phone and screen protector. He then stamps all of my now 3 receipts with a final sale stamp and tells me that's it, he won't do anything if it happens again. Didn't put my SIM, didn't put my memory card in, take the phone home and it needed an update, so I did it, big surprise IT CRASHED. I recorded what happened using another device to prove it wasn't me. He send me back to Samsung but I have to go Downtown or to Yorkdale. I spent 5 HOURS AT YORKDALE. THEY COULD NOT FIX IT AND THERE IS NO WARRANTY. HE LIED. THE WARRANTYS ARE ALL EXPIRED BECAUSE THEY COVER WHEN HIS COMPANY BOUGHT THE PHONE. I am a single mother with health issues. I can not afford to waste money. Bit I had ro take a more than $250 bath because of this guy. I went back afterward and he starts to try and talk another line of BS. "If I had of come back, the warranty could have been through Roger's..." just more lies and doubletalk. He takes advantage of people who can't afford brand new and should be ashamed. BUYER BEWARE. DO NOT BUY A DEVICE FROM THIS STORE. THERE IS NO GUARANTEE WHATSOEVER. My sister also got a phone here, sure it's working but she can't update it, which means he security updates will also not be downloaded, leaving her phone even more at risk. SHAME ON YOU FOR LYING TO A SENIOR.
Zainil is a very knowledgable and helpful representative. I was able to get the help I needed with my device. I appreciate the kindness and the support. Would visit again if needed!
My dad needed help with topping up and the representative keeps telling to come tomorrow while talking to his dad on the phone. Extremely unprofessional and unhelpful. Stay away from this store.
STAY AWAY FROM THIS STORE! Honestly take your business anywhere else but here. Extremely rude customer representatives. The guy who calls himself “Zain” pretty much tells you to go eff yourself in a subtle way. Any questions will be answered by”call the customer care number”. Very unprofessional and rude.
Today I went to Batteries N' gadgets at Eglinton Square Mall. Zainil who was behind the counter was ever so helpful. He was fully focused on customer satisfaction, as to which product was best for me and my budget. He provided various options to fulfill the requirement. His knowledge and understanding created a delightful experience which led to a final purchase. Great job!
My girlfriend & I were just in this location to get an unlocked iPhone switched to her account & the rep behind the counter was less than welcoming. Asking him to help us seemed like a huge effort. He did get us set up & the phone is now set up on my GFs acct. As we left we both said “thank you” & “have a nice day” as any normal human being would do. All we got back was Nothing!!! So I turned around & said....”I said thank you to you sir” and all I got was a apathetic half hearted grunt. I know everyone has bad days. I work in retail too!! I have rotten days too but if I’m with a customer I put that aside & smile & help them the best way I can. My bad mood is not their responsibility so I don’t burden them with a bad one. It may be fake but at least they have a good shopping experience & 99% of the time having a good interaction with a customer pulls me out of my rut & my day improves. So in a nut shell 1 star because we got the service we came in for but were very unhappy with the overall experience & I will not return. CUSTOMER SERVICE IS KING THESE DAYS.
Batteries and Gadgets is a Canadian Electronics Store based in Scarborough, Ontario. Batteries and Gadgets is located at 1 Eglinton Square, Scarborough, ON M1L 2K1, Canada.
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