The worst customer service I’ve ever experienced. I would even rate them in negative if i could. I visited today to buy something, and there prices were too high and when i was telling them the market price, they guys were like okayy go buy from them in an attitude that was not appropriate at all + their store is so unorganised , they couldn’t find stuff and after looking for 20 min all i got to hear was …ohh!! We don’t know where we kept it ….No apologies, nothing. Will never ever visit this place again
Bad customer service! The lady was constantly saying should I pack, do you want to take this. We were there for only 15 min. Ladies were not trained properly. No bad feeling but I believe she was judging. I know these guys are always scared of stealing but still we were just two normal human. Thanks
I recently had a disappointing experience ordering a custom ring. I placed the order with the assurance from the owner that it would take about two weeks, as the ring was coming from Dubai. After waiting the initial two weeks, I called to check on the status, only to be informed that it would take another two weeks. When I followed up again, it turns out the owner hadn’t even placed the order because of increased costs and didn’t even bother letting me know. This lack of communication and follow-through was frustrating and unprofessional. There are many other jewelers who offer better service and reliability.
Banu Jewellery is a Canadian Jeweler based in Scarborough, Ontario. Banu Jewellery is located at 1139 Morningside Ave, Scarborough, ON M1B 0A7, Canada.
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