I had a wonderful experience here. The food was flavorful, well-prepared, and served hot. The customer service was also amazing—staff were polite, attentive, and made sure everything was perfect during my visit. Highly recommend this place for both great taste and great service!
We visited this place for the first time with great hopes of having Sri Lankan food but we were disappointed with food. Vibe and the service were good. We ordered Kottu, egg hoppers, roast pan with katta sambol and pol sambal. Nothing was authentic Sri Lankan food. Kottu had only roti, some vegetables and eggs. It also had a sour taste like tomato ketchup. That was no way near Sri Lankan/Colombo kottu. Egg hoppers was fairly ok but not like the ones we have had in Sri Lanka. Roast pan was too rigid and were not edible. They charge $2.50 for a tiny bit of pol sambol and $1.50 tiny bit of katta sambol. Also, those had no taste. It was not katta sambol, it was onion chopped with chilli and Maldivian fish. They are a little bit expensive. It is ok to charge a premium price but the product offered should match with it. This was a great disappointment.
Great place with great food. Given the place started recently, it's obviously going through some growing pains. Let's be patient and support this great place during this time so we will continue to have this great place for a long time into the future.
We really wanted to try the roast bread and sri lankan style mutton curry . We went there on May 4th around 11 pm without any reservations. Within 10 minutes they provided what we ordered and the roast bread was perfectly crispy on the outside and soft on the inside, making ideal pairing for the rich and flavorful mutton curry. The mutton curry was cooked with tender pieces of mutton and a delicious blend of sri lankan spices. I highly recommend colombo lounge for anyone who prefers the Sri Lankan food.
We went on a Sunday evening. The food was great, being only 3 months in business I hope they will continue to improve their service level( more staff). We loved the Sri Lankan food, not oily and not too spicy just right. We will definitely go back
I am compelled to share my utter disappointment following my recent visit to Colombo Lounge. Despite our desire to support a Sri Lankan restaurant in Canada, our experience was nothing short of appalling. Upon arrival, we were blindsided by an undisclosed minimum spending requirement of $60 per person, a blatant disregard for transparency and customer satisfaction. Throughout the evening, the lack of staff was painfully evident, resulting in excruciatingly slow service and prolonged wait times for each course, including dessert. It was disheartening to witness the absence of effective management, leaving us feeling neglected and undervalued as patrons. Frankly, our experience was a disgrace to the Sri Lankan community and its culinary heritage. Given the multitude of issues encountered, I cannot in good conscience recommend Colombo Lounge to anyone seeking to support a Sri Lankan restaurant in Canada. It is my sincere hope that you take this feedback seriously and implement the necessary changes to avoid further tarnishing the reputation of Sri Lankan cuisine in Canada!
It was our first time visiting this place. After seeing the Kala Kavaya program, I was eager to visit Colombo Lounge. The reservation was made for 7pm on April 27th and we got there before 7:15pm. Upon arrival, one of the female server came to us and we gave the name the reservation was made under. At the same time the owner came to the front stood behind the female server, yet didn’t even bother to greet us. As we were standing and waiting, the owner walked away and went to check out an empty table. Soon after, another male server came to us and asked if we had made a reservations. We gave the information again and he went and talked to the owner and we were taken to the empty table where the owner was standing before. So we thought he was making sure the table was ready for us?. The male server gave us the menus and said we have to order from that menu. It had four categories (drinks, appetizers, dinner, desserts) costing &59.99 per person and we were told to select one item from each category. My children were given the same menu, which had wine, beer as drink choices lol. My husband had to request kids menu for them ♀️. When the reservation was made a week prior, we were told after 9pm we would have to order from the fixed menu, which was $59.99. Since we made the reservation for 7pm we could order from the regular menu but the server was explaining how we would have to order from the fixed menu. He said he has to clarify with the chef then he brought the regular menus for us to order. Drinks were very colourful and the calamari + spinach dip with tortillas was good. Most of us had the Mango Bellini etc. we ordered veggie kottu, mutton kottu, veggie noodles, seafood rice, and chicken fried rice. Food was good except the kottu quite didn’t have the authentic taste. However, the food was brought to us by another female server. She brought the veggie kottu, chicken fried rice, and the mutton kottu at first (as shown on the pictures.) we thought she’s gonna come back with the plates but no luck. So after 10 minutes we asked the same female server for plates to eat. She said “okay” and left never came back with plates. We waited about another 5 minutes before one person got up and went to a server and asked for plates. Still no plates and the food was getting cold. During this whole time we can clearly see the server we asked for plates was clearing other tables and serving drinks. 20 minutes had passed and finally the same person got up and went and grab the last four side plates from where they kept plates (just by the hallway to the washroom.) We were 9 people and a toddler trying to share four side plates to eat dinner ♀️. 20 minutes since the first three dishes arrived we finally got the veggie noodles and the seafood rice, yet no plates to eat with. I got fed up so I got up and walked right by the kitchen doorway and asked another female server that we need plates, which now the third time we’ve asked them. She said ok and turned around and went into the kitchen. I came back to the table thinking she would come back with plates. Guess what!!! No plates♀️. Finally we were able to caught the male servers attention who had been bartending since he took our order. Once we told him, we finally got more SIDE plates but by now our three dishes were cold. Anyways, we didn’t wanna bother with it so we just used those side plates to eat dinner lol. The white plate in the picture was my side plate (it may look bigger on the picture but was bit bigger than a saucer.) As a fellow Sri Lankan, we came to support Colombo Lounge and to have a good time. I am not trying to criticize your business but the level of service we received was substandard. At the beginning, community talked so highly of this place and we heard that it was packed. But I guess people see the quality they receive as customers and weigh their options accordingly. Applaud to Hits Band as we enjoyed the music. My personal opinion is there should be a dedicated server for each section and a bartender.
The Base Kitchen + Bar is a Canadian Restaurant based in Scarborough, Ontario. The Base Kitchen + Bar is located at 3482 Lawrence Ave E, Scarborough, ON M1H 3E5, Canada.
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