I had an excellent experience shopping at this Scarborough location today! I came in with my elderly mother looking for some winter boots, the Manager Camila quickly came to our aid and walked us through the many options they had for sale answering our questions along the way. We were there for a while trying on different options and all the while she was very understanding, patient and accommodating the entire time! The mall was hectic, but her kind, warm and understanding demeanour really brightened both of our days. I can’t thank her enough, she truly cares about the people she helps, we will be back for sure. Thank you again Camila for all your help today! ☺️
I had a great experience at the SoftMoc STC branch. Jonathon went above and beyond, providing exceptional customer service and taking the time to make sure I found exactly what I needed.
The quality of shoes they are selling hair is not worth it. They are maybe selling a copy of shoes. This store is not recommended. The manager is very rude. I bought a pair of shoes recently from online and she denied to take them back telling that they were worn. In fact, I only tried them once in my home, and the quality of shoes was so bad that the leather shoes were showing creases. Very unprofessional and as a brand, this is not good. I don’t know why they are selling so low quality shoes and then don’t accept the return. Here I am attaching the picture of the shoes that I bought worn hardly 2-3 minutes to try .
Rosanna and Maya we're extremely helpful with my purchase today. Extremely detailed and supportive and provided great information with their rewards program. Will definitely be shopping here again
Made a purchase of Lacoste sneakers with the precious and well guided assistance of Dani! She perfectly matched my request of colour and the size and assisted me with the highest quality of service!!
I had such an amazing experience shopping here and Maya, she was incredibly patient and helpful while I tried on over ten different pairs of shoes. She really took the time to understand what I liked and made perfect recommendations. With her help, I found two pairs I absolutely love the Hoka shoes in purple (my favorite color!) and the classic black Timberlands. Both are perfect! Maya’s friendly attitude, attention to detail, and genuine care made the whole shopping experience enjoyable and stress-free. Thank you, Maya, for your kindness and patience, you truly made my day!
Manager is great. She helped me return my converse shoes while Pickering town soft moc didn’t help. It’s also much better than Pickering soft moc because it’s huge clean and has a wide selection of footwear. Will come here often to purchase a lot more shoes. Happy customer.
SoftMoc is a Canadian Shoe Store based in Scarborough, Ontario. SoftMoc is located at 300 Borough Dr Unit 16, Scarborough, ON M1P 4P5, Canada.
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