This nail salon has been my go to for more than a decade from waxing when I was younger to now mani/pedis. They’re friendly, their prices are reasonable and they’re reliable! I’ve been a happy customer and this review is just way overdue.
⭐ One star only for the wax lady who was very nice. The other nail technician were extremely rude. The nail technician especially had a terrible attitude I simply asked about their eyebrow tinting service and requested to see some pictures (just to know how dark or light they usually do it). Instead of helping, she replied with, “Do you know what eyebrow tinting is?” Very unprofessional and judgmental behavior toward customers. Absolutely unacceptable ?
DO NOT GO HERE!! THEY DO NOT SANITIZE THEIR TOOLS!! I've gone here a couple times but I actually paid attention last time: once my pedi was done, the girl rinsed the tools in the sink & DID NOT PUT IN SANITIZING MACHINE! She put it back onto the shelf in FRONT of the machine after PRETENDING to close it! I KNOW that's where she picked them up from to start too! To begin, she attempted to drill off my regular nail polish (not shellac) too. When I stopped her, she just brushed off my nail dust and put it back. Who knows how many other people's nail dust is on there?! Makes me wonder if they're reusing the liners and foot scrubbers too?! Buy more tools to have in rotation while sanitizing! I don't need a fungus, infection, or amputation because that's what can be caused by unsanitary protocols! Save your nails for a better place!
Did a walkin to remove shellac...owner told me she had 2 appointments coming and cannot do service. Did she call and confirm her other 2 apps? Nope... lost an extra client. I went to the next salon... I went to Rosa's Nails Spa --- ended up removing and redoing my shellac. Thank you Rosa's!
I've been coming here for YEARS - but unfortunately they dont care about their quality of work - just rush and make the customer uncomfortable. They are not skilled in designs at all, only the lady beside the cash register is able to do it. And because the mom was unable to do my very simple ONE nail design she had to redo the nail and have her daugther do it. It took not even 2 mins for her to do the design and she charged me double the cost because HER MOM made a mistake. absolutely disgusting business behaviour. very disappointing considering they've known me for years. This is what happens when you have cheap prices you get what you pay for type of service. I would suggest the salon beside it they care more about their quality!
Today I did my nail. I’m really satisfied with the result. This is exactly what I needed. This is my real nail, not the extension. I’ll highly recommend this nail shop.
Got my nails done July 22. The set was completed at 12.30pm. On July 27, the middle finger fell off. On July 28 the second nail fell off. Pinky on the same hand also feels u stable. I believe it under new management. Everyone seems to be learning. This was a bio gel with shellac.
Crystal Nails is a Canadian Nail salon based in Scarborough, Ontario. Crystal Nails is located at 462 Birchmount Rd Unit 36, Scarborough, ON M1K 1N8, Canada.
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