Thank you for your kind and exceptional service. This review is long overdue. Over a year ago, before filling my prescription, I called with questions, and the pharmacist took the time to speak with me, explaining everything clearly and simply. He never pressured me to fill my prescription at Blue Rose Pharmacy. No matter who is working, the service is always efficient. My insurance requires additional paperwork, and the team consistently provides my monthly print-out without hesitation or attitude. I truly appreciate their professionalism and dedication. Thank you!
Where do I start. To begin, The brown guy who answers calls is absolutely vile and completely incompetent. He's a child working at a pharmacy with no respect for customers and has hardly any idea about what is going on. This pharmacy Charged me 192$(they wanted to charge me 222$ but i fought ) for a medicine that costs 150$. They overcharged me by 40$ for their own incompetence and I had to pay out of pocket with money that I didn't have because I was out of time. The pharmacist is extremely rude( a lady) who also told me that their time was wasted when in actuality they mismanaged my prescriptions and didn't actually fill it properly as I had requested. She also lied to my face that i had told her that I'm flying out tonight when I told her I'm flying tomorrow morning. Then she proceeded to tell me to come back next week- I am out of country I say to her- and her ridiculous response- you'll come back to canada. Ummm..what part of a 30 day medicine is so difficult to understand? I need a 30 day medicine because I'm GONE FOR 30 DAYS! I had asked these folks before my scripts came in what the total would be for 30 pieces of medication and they told me it will be 150$ and some change. They also told me that my script only had a refill for 20 and I told them to fill that and fill the rest as soon as the script comes in for the remaining 10 which was Monday and the brown guy told me that's completely fine and he never mentioned that there would be any additional charges. Also to note- I asked for my medicine on Thursday and they were filling it by Monday which is an incredibly long time. I agreed despite not being happy with that time. I picked the medicine and paid 122$ and when i called 2 days after, these incompetent people had not filled the remainder of my medicine and had the guts to tell me that other people were before my refill which is absolutely ridiculous and wrong. I had to fight to get my script filled by them. I fought with them for a good 10 minutes in person and I have to say that I have not experienced such unprofessional behavior at any other pharmacies. I cannot believe how incompetent and extremely RUDE these two people working at the pharmacy are. They need to be fired and replaced asap. I will only return to the pharmacy if the owner is present and does something to rectify this situation that happened today. Absolutely horrible experience.
Best pharmacy in the whole of Toronto, best service, caring, and knowledgeable. What a huge difference from shoppers drug mart. Definitely my new pharmacy. My nieces have been so sick with high fever and they accommodated me for being late and took my prescriptions for them and delayed them after closing to give me the medicine.
Blue Rose Pharmacy is the best. I was looking for some good pharmacy and tried 3-4. But than get in touch with this and using their services for 4+ years. And they always fulfills my customer satisfaction expectations. Strongly Recommended.
Blue Rose Pharmacy is the best pharmacy. I was at a big box pharmacy before finding Blue Rose and the difference between the two is incredible. My son’s medication is a compound and the pharmacist Rany is incredibly knowledgeable and professional. He ALWAYS ensures his medication is the flavour my son wants and that my son like it. He is kind and caring and always asks how my son is doing. The service is quick and staff are professional. Our family is very happy that we found Blue Rose Pharmacy! Thanks Rany!!
I haven't seen any pharmacy in my career who would go an extra mile to help their customers! Especially, during Covid, my wife was expecting and needed medicines...they ensure she gets the medicines same day at my doorstep! Kudos to Rany & his team! Way to go! Cheers!
By far Dr. Najwa El Bawab is the least professional Doctor I have met. She is horrible with kids, rushes and is rude. She is in the wrong field 1000%. I do not recommend her or this office. This is comming from someone who works in the medical field and as a parent. .
Blue Rose Compounding Pharmacy is a Canadian Pharmacy based in Scarborough, Ontario. Blue Rose Compounding Pharmacy is located at 1910 Kennedy Rd #5, Scarborough, ON M1P 2L8, Canada.
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