I was a Bell customer for only two months, and it has been the worst experience I’ve ever had with any service provider. My agreed plan was $75 (about $86 after tax), yet Bell never charged me the correct amount. • First, they charged a so-called one-time fee of $168 without any prior notice. • Then, after I set up direct debit to receive a $10 discount, they attempted to withdraw $188, again far beyond my plan cost. • When I found out about these unauthorized charges, I immediately switched providers—within just one day. After cancelling, I received a call from Bell where they clearly informed me that my account was settled and Bell actually owed me $5, confirming there was no outstanding or negative balance. Despite this, in October, I received another bill by email—even though I no longer have any active services with Bell. This is completely unacceptable and feels like harassment. I will be submitting this complaint publicly and posting my full experience at all Bell branch locations. If necessary, I am fully prepared to involve legal action and a lawyer against Bell’s fraudulent billing practices. Bell must stop these unjust and unauthorized charges immediately.
I purchased a new IPad in December and after two separate trips back to the Markham store and then two different calls for over an hour each with Apple support, I still could not receive my emails. I then decided to try the Bell store since I’m a Bell customer. Paul was so kind, patient and knowledgeable. He corrected my problems. I am extremely grateful. Thank you so very much Paul.
Terrible experience visiting this store. Door was locked with a sign to knock. No one in sight. After about 5 minutes Paul answered the door and let me in. He was on the phone for another 5 minutes so I turned to leave. He said he was on the phone (which was obvious) and to come back in 5 or 10 minutes. I had 2 other errands in the plaza and returned in about 20 minutes. Looking through the window, I could see he was still on the phone so I left. Bad representative for Bell.
Paul was absolutely PHENOMENAL. He went above and beyond to help us. We needed some services that are annoying to complete over the phone, and Paul took care of everything. Even though he didn't have to, he did. Great experience!
I have never had better service from Bell. After trying for a week to use telephone service from Bell, I sought in-person service at Morningside Bell where Paul Golloro used his magic to get me back on track with internet and telephone on three devices. Service with incomparable service with patience, endurance, and professionalism to the nth degree. Thanks, Paul H. J. (Bud) Dilling
Paul worst consultant ever. Hi ask me write signature, i did it and hi said it’s not much with you drive license. And he don’t sell me phone plan. It’s ridiculous and worst service ever i seen.
I had so much trouble trying to set up a second mobile phone with phone representatives at Bell Mobility which included porting in my old phone number . Ten days later and nothing was accomplished !!! I went to see Paul and Shuvankar at the Morningside Crossing location and they had everything worked out in less than an hour . Thanks so much to you both !!!
Bell is a Canadian Telecommunications service provider based in Scarborough, Ontario. Bell is located at 259 Morningside Ave B2, Scarborough, ON M1E 3E6, Canada.
Please contact with Bell using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Bell opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Telecommunications service provider in Scarborough
You Might Also Consider