I have never criticized people or write reviews.If I only could give negative star to this place.Customer service is not very fancy thing to do, but receptionists are not professional at all. They don’t care at all and try to avoid you. No wonder why this place has 2 star.
No one is perfect. I believe no one wants to be bad, but it happens sometimes that we make mistakes. Today, despite missing my other appointment, I waited 50 minutes after my appointment due to the stuff's mistake. Over all, this clinic's services are always good. Apprentice it.
They tell you to book an appointment online just to have you waiting an extra hour after your scheduled time. If you can, avoid and go elsewhere unless you are ok with waiting.
This place is a joke, it wasn't the best clinic before, now they made a new booking system ONLY online, where you literally can't get appointment. I'm trying to see my family doctor (Dr. Akila) almost 3 months from now, on a Wells page she is always unavailable to book and administration would not do the booking by phone call . No complaints about Dr Akila, but the clinic itself is like a joke scene from parallel universe...
Honestly don't understand all these negative reviews, they make appointments now for walk-ins, so you know exactly when to come so you won't have to wait. Just call in advance and they'll give you a spot, mine was only an hour away from when I called and it was completely empty when I came in. They put me in a room to speak to a doctor within literally 1 minute, and were really nice and polite. The place is also really clean and professional. I will definitely come back here anytime I need to be seen quickly..
I need a tb skin test for work and the receptionist denied me...saying they only do testing if required for students not work...lollll I searched that up and no where is that found. You go to toronto.ca and it says you can get testing at any walk in clinic that does testing. Now she's purposely leaving me on hold because she doesn't want to hear it. She picked up the phone said 'oh' and put me back on hold. I've been a patient here for 3 years and today was the last straw. Our first call she thought I was another person at first. No professionalism and its upsetting as I don't drive and this was a good place near by. Not anymore. Finally answer me 15 minutes later and say its their clinic policy?! where i'm on the website no where does it say that?! Ridiculous and she laughs too. only place i saw was ohip coverage if needed for school. I can pay the $32 dollars because required for work, I don't mind but don't deny me that's absurd. if in wrong and it says somewhere please by all means write me back! that my fault then but from all my searches and them not even giving me a straight answer but repeating my questions to me instead is a joke and clearly means im not wrong.
Called about a walk in. They took my information, and the doctor called me within 20 minutes. He was very thorough, knowledgeable, and helpful. Thank you!
MCI - Morningside Crossing (A WELL Health Clinic) is a Canadian Walk-in clinic based in Scarborough, Ontario. MCI - Morningside Crossing (A WELL Health Clinic) is located at 255 Morningside Ave, Scarborough, ON M1E 0A5, Canada.
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